Terms of Service

1. Scope of Services

EsenciaFlores Guild provides premium online floristry education, workshops, community access, and related digital resources. By accessing or using our platform, you agree to these Terms of Service and all policies referenced herein.

Our services include course materials, live sessions, community forums, and certificate programs focused on professional floral design.

2. User Accounts

You must create an account to access paid content. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.

We reserve the right to suspend or terminate accounts that violate these terms or engage in fraudulent activity.

3. Payments and Subscriptions

All course purchases and subscription fees are processed securely. Prices are listed in USD and are non-refundable except as outlined in our cancellation policy. We accept major credit cards and PayPal.

Subscriptions automatically renew unless cancelled prior to the renewal date.

4. Cancellations and Refunds

You may cancel your subscription at any time through your account dashboard. Refunds are available within 14 days of purchase for unused digital content, subject to review. No refunds will be issued for completed courses or workshops.

Please contact us at [email protected] for cancellation requests.

5. Acceptable Use

You agree not to misuse our platform, including but not limited to sharing login credentials, redistributing course materials, or engaging in harassment within the community forums. Violations may result in immediate account termination.

6. Disclaimers and Limitations

Our courses are provided "as is". We do not guarantee specific outcomes or professional results. EsenciaFlores Guild shall not be liable for any indirect or consequential damages arising from use of our services.

7. Governing Law

These Terms are governed by the laws of the State of California. Any disputes shall be resolved through binding arbitration in San Francisco County.